Why the used Tesla system is broken

Makina dhe automjete

Update as of today, still no model X...But uncle rich used his mediocre detective skills to find it! Today’s discussion is about Tesla’s broken used car buying system
Tesla Referal Code: ts.la/richard52167
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  • Jose Mitre
    Jose MitreVit më parë

    i really respect the 1st world problem comment. much much much respect for you good sir.

  • hothotheat3000


    3 muaj më parë

    @Khoa. BINGO. This behavior sounds like one of those tiny roadside auto places, not a professional business.

  • Deffy


    6 muaj më parë

    only someone who earns good can say this, i would get mad if i saved up for my dreamcar and this would happen..

  • SnoutBaron


    7 muaj më parë

    @rob because he's telling us that it's not a big issue and we shouldn't make it a big issue. It is a big issue. Doesn't matter if first world or not. I live in a 3rd world country, and no car dealer would give this level of frustration when buying a used car.

  • Beltran Angarita

    Beltran Angarita

    8 muaj më parë

    @Chris Hansen lolololol a year later...

  • chris toey

    chris toey

    8 muaj më parë

    Yes it’s a first world problem, but that shouldn’t be used as an excuse for a company to perform so badly. Sometimes you’ve got to make a noise so you’re taken seriously. As they say, the squeaky wheel gets the grease.

  • YourRoyal Highness
    YourRoyal Highness7 ditë më parë

    Elon wants to bring you out of space but his company can't give you a loaner car🤣🤣🤣🤣🤣🤣🏆💯

  • laventille on top the hill
    laventille on top the hill15 ditë më parë

    Tesla suck

  • Ricardo Davila
    Ricardo Davila16 ditë më parë

    Rich, you are a very reasonable and rational person with a lot of patience. I'm glad you stood your ground throughout this ordeal.

  • BarbaricAvatar
    BarbaricAvatar18 ditë më parë

    I was amused at the comparisons to buying used Mercedes' or BMW's; because they're REAL car companies while Tesla is a joke that keeps on giving. "Let's do things in a new crappy way that no one's ever thought of before!"

  • Gary Bentley Sr
    Gary Bentley Sr23 ditë më parë

    Tell Tesla to shove it

  • WdnUlik2no
    WdnUlik2no29 ditë më parë

    Just subscribed, I'm strongly considering getting a Tesla too and need to know all the ins and outs of what to expect.

  • Carlos Rivero
    Carlos RiveroMuaj më parë

    I love your Audi rs7 🤘🏽

  • I quick-scoped JFK
    I quick-scoped JFKMuaj më parë

    Tesla's online system is really fucked up. There's no point of doing anything online or by calling. You just have to go to the dealer in person.

  • Psych_yuhself
    Psych_yuhself2 muaj më parë

    Your mom sounds like she from the islands 🇹🇹🇹🇹🇹🇹

  • RobS
    RobS2 muaj më parë

    Great video. The customer sales service at Tesla is atrocious.

  • Christopher Rakonczay
    Christopher Rakonczay2 muaj më parë

    $70k toe nail clippings, lucky lucky fellow

  • Nicholas Sandiford
    Nicholas Sandiford2 muaj më parë

    Where is your mom from? She sounds like she is from the Caribbean.

  • minitt09
    minitt093 muaj më parë

    For fuck sake all this run around just gave me goosebumps. I wouldn't even buy Tesla brand new. Tesla's Stock price doesn't tell you shit.

  • hothotheat3000
    hothotheat30003 muaj më parë

    The idea of Tesla is nice, but the reality is a nightmare. Why all of this secrecy? If you won’t tell me what you’re inspecting, that tells me that you’ve got something to hide. If a company refuses to be transparent, it makes it hard to trust them.

  • Bad Larry
    Bad Larry3 muaj më parë


  • Ye _
    Ye _3 muaj më parë

    Lmao your mom is just like my mom😂

  • David
    David3 muaj më parë

    14:00 I really had to laugh here 😂😂😂 seriously, why are people still buying this shit... You should buy cars from companies that are customer friendly, and not like Tesla.

  • AudaciousMarv
    AudaciousMarv3 muaj më parë

    omg... thats crazy

  • S P
    S P3 muaj më parë

    No CPO from tesla, just shows you what GREAT cars this company has to sell .

  • Doug Laine
    Doug Laine3 muaj më parë

    But in all serious hearing these horror stories about buying a Tesla New or Used, I wouldn't put them into any consideration for my next luxury car purchase. I've had 3 Infinity vehicles and never so much as a hiccup!

  • Doug Laine
    Doug Laine3 muaj më parë

    TOTALLY loving your Mum!

  • Cornelius Kidwell
    Cornelius Kidwell3 muaj më parë

    No thanks to Tesla

  • Lloyd Bodden
    Lloyd Bodden3 muaj më parë

    Bottom line ppl dont buy a Tesla sounds like a scam company all there cars belong in the garbage

  • Ian W
    Ian W3 muaj më parë

    You also need to consider that Manheim’s main location is the worlds largest auto auction (My home town). So you have to think about all of the other cars they’re taking pictures of as well. And I don’t want to speak for them in anyway, but I can’t imagine they have that good of organization skills with all of their photos mainly because the majority of the people working there are either kids straight out of highschool or men in there 60’s.

  • Giovanni Foulmouth
    Giovanni Foulmouth3 muaj më parë

    All this is caused by capitalism.

  • Olivier E
    Olivier E3 muaj më parë

    Man the service is bad they should discount this car for half the price for what you went through...

  • Teslafaninsight
    Teslafaninsight4 muaj më parë

    great video. wayyyy too logical. you need to suspend logic and embrace fanatic

  • jrnymn14
    jrnymn144 muaj më parë

    Dude, best Tesla video I’ve seen, thank you


    I have done 140,000 km in a x75D with costs and breakdowns that I have never seen in other cars, hardly leaving the guarantee of 80,000 km. I have had more than € 30,000 expenses in the last 60,000km. I just sell this terrific car to an adept of the Tesla sect with a loss of 70% of its initial value (No one wants it out of warranty). The worst investment !!! I'm never going to be fooled like this again by marketing (very very good from Tesla, and from his ALthers assistants ...) Good luck to the poors owners of model 3 who will spends days in the technical service 😰🤑🤑🤮🤮 Don’t listen people who says no maintenance or cheap maintenance: Tesla is a big trap !! Never buy a Tesla out of guarantee 🙏🤑

  • Brian Weir
    Brian Weir4 muaj më parë

    Forget the lost car - WTH is a Remarketing Operations Specialist??

  • Roy Williams
    Roy Williams4 muaj më parë

    i nneeeeewwww iiitttt your from the islands...

  • Rick Randazzo
    Rick Randazzo4 muaj më parë

    I really enjoy watching your videos if for no other reason, the entertainment value. Now that I have watched quite a few, you have convinced me not to buy a Tesla (no matter how much my wife may want one). I have seen you muck about with a couple of other electric vehicles and am curious about the Hyundai Kona EV. I tried contacting Hyundai to be contacted about the Kona EV but never heard anything. I do not think they exist in Texas. But there is quite a Tesla market here...

  • Voice IT
    Voice IT5 muaj më parë

    outsourcing never works - Tesla learned and stopped calling it CPO

  • Adam Vanderbur
    Adam Vanderbur5 muaj më parë

    Love the mom she it great

  • Nathan Crossley
    Nathan Crossley5 muaj më parë

    Rats killed my Tesla!! Lol

  • Nathan Crossley
    Nathan Crossley5 muaj më parë

    Lol you just Bring back your used car for a New one!!?? LOL WHAT

    BIG WIGGLE5 muaj më parë

    He says "this is a 1st world problem" as if he isn't complaining yet here he is with a very successful ALthe channel built around complaining about Tesla and continuing to buy these overpriced vehicles bc he has to have an issue with Tesla so he can be funny and make more videos so he can make more $$$$$$$$. The day that he has nothing to complain about Tesla his channel will take a deep dive. Lol! Gotta love these liberals that love capitalism behind closed doors, then bash it at every opportunity on the camera. Welcome to capitalism. Now if we could just get you to come over to the Conservative side and see how you've been fooled into believing that Green House Gase...... Oops...... Global Warmi......wait.... That's not right....... Climate Disruption??.........that's not it either..... Climate Change!!!!!! So hard to keep up with the rebranding every few years to fit their narrative. Bc you know, climate change....... Smfh....... THE CLIMATE CHANGES HOURLY!!!! Omg!!!! They really see their constituents as morons. Well, I guess if the shoe fits.

  • TroubleLess One
    TroubleLess One6 muaj më parë

    No wonder they cut off supercharging; with all this bad press every time you post about Tesla, it's no wonder they haven't figured out what car you are driving and limit the amount of miles you're getting.. or did they?!? Then you pulled your mother into the act too.. lol.. that's comical. Ironic how some people marvel over how others find ways to Gerry rig vehicles together using Tesla parts, and yet criticize the company responsible for their success.. How's that Chevy doing?

  • Brad Thompson
    Brad Thompson6 muaj më parë

    Did you say Tesla is HIGH end???? ... No not even close.

  • Fare Jare
    Fare Jare6 muaj më parë

    1:45 - damn kid is doing a fortnite dance.

  • Jugg
    Jugg6 muaj më parë

    This needs to be a series cause I’m on edge binge watching this.

  • Marchant2
    Marchant26 muaj më parë

    “Everyone wants a Tesla.” I don’t want one.

  • Mini Meee
    Mini Meee6 muaj më parë

    Wow i work for a BMW dealer here in the UK and our used Cars are immaculate before they go out to the customers after seeing your video`s i wouldn't touch a Tesla with a Barge Pole.

  • MrProthall
    MrProthall6 muaj më parë

    Yeaaa after watching all your Tesla videos I am never going to buy one. They're so "fuck you customer" at crucial times and barely patch it over when they have no legal leg to prevent them from being shitty. The only reason for me to buy a Tesla would be the supercharging anyway, but with Hyundai, Kia catching up and having sub 1h charging times there is less and less reason to get a Tesla.

  • GD Hush
    GD Hush6 muaj më parë


  • troubleless one
    troubleless one6 muaj më parë

    Doesn't seem like Tesla gets any credit for addressing your repairs.. or actually providing the loaner they promised. I'm not sure your vlogs are actually helping Tesla.. because they seem to be dropping programs that improved the value of owning a used one. The irony is.. that every time one of your vlogs come out.. a few months later Tesla no longer offers it. They no longer repair the aesthetics of used vehicles, after you complained about how long it takes to charge and how cars are blowing up at the supercharger, they removed supercharging for salvaged Teslas rebuilt by a very small percentage of backyard mechanics.. Now there is a monthly data fee for connecting to the network for updates and streaming that I didn't see before.. I hope you're going to be just as transparent with how you're going to handle your customer complaints in your new business that will be profiting from this company bashing.. Especially if you hope to go public like Tesla.. and I hope they don't end up suing your company.

  • rogger55
    rogger556 muaj më parë

    i just think you go through toooooo much trouble to get a tesla...

  • gearathon
    gearathon6 muaj më parë

    what a nightmare.

  • Bass Jump Blues
    Bass Jump Blues7 muaj më parë

    Nicholi Tesla is rolling in his grave! Shame on you Elon!

  • MrTacoPug
    MrTacoPug7 muaj më parë

    If we where sick and tired of hearing this fiasco, i would have never clicked

  • Dan R
    Dan R7 muaj më parë

    I will never buy a used car without driving and inspecting it first. Also having my mechanic inspect it first is likely.

  • James
    James8 muaj më parë

    why would you need a college education to fill out forms and print documents or use a phone?? You are crazy dude. This is basic office work. Hell an online order fulfillment employee at Target uses more technology to get his/her job done than these guys at the tesla dealer office. Haha Edit: autocorrect edit.

  • Matchke
    Matchke8 muaj më parë

    Finally is someone saying it loud and is from US. Actually it is telling me, that Tesla is mistreating all of it's customers (at lest those who buys used cars or those who want to get their new cars fixed). Doesn't really matter whether they are in US or EU, the treatment is the same. I was just thinking that Tesla has something against customers in eastern part of Europe by not opening sales representation not to speak about service centres. But that is not true. (Well, actually it is. They don't have enough money like those in west, so why to linger over them.) What matters is statistics. It seems to me, that statistically what matters is the amount of reported sold new cars. Look at quarterly reports. What is reported? New sold cars. They don't report: "Hey we sold that four years old Tesla again." It is like in the old days, when communist propaganda was boasting about how many tractors, lorrys have they build and that it was 5% more than previous quarter. If you don't know what I'm writing about I recommend to read Orwells 1984.

  • Harold Pierre
    Harold Pierre8 muaj më parë

    OMG! You've convinced me not to buy a Tesla. I will wait until they get their act together.

  • Jay dubayou
    Jay dubayou8 muaj më parë

    tesla stock north of 900 , this round of cars is on musk, free cars all around...pretty smart move if that was its intention... cause a rush of sales from stock profits, which feeds the next production numbers and er results. .snowball grows.

  • Alex Nelson
    Alex Nelson8 muaj më parë

    One time I showed interest in applying to Tesla for a Service Advisor position. I visited them in person and talked to them before applying to show interest and so they know me a bit. They said they’d see the application in about a week. I applied the next day. I heard back SEVEN WEEKS LATER. By that time I applied elsewhere, got an interview, got an offer, accepted the offer, went through training, and I was already working at a dealership.

  • Santa Clause
    Santa Clause8 muaj më parë

    BMW and Mercedes will bring out fully electric versions of decent cars in a few years. Tesla needs to buck it's ideas up, or it won't last long.

  • Always Tempted
    Always Tempted8 muaj më parë

    70 SECOND inspection, not the 70 point inspection. That is why a list doesn't exist. I work in Quality, and this whole story drives me up a wall

  • Tyler M
    Tyler M8 muaj më parë

    shoutout to all the Tesla buyers who aren't Vloggers........ sorry guys....

  • Aaron Eriksson Hub Media
    Aaron Eriksson Hub Media8 muaj më parë

    Omg this is shameful! The best thing they could do is hire a ford regional manager to help the nerds fix their inability to relate to the real world!

  • Stealth Cat
    Stealth Cat8 muaj më parë

    I know people with Masters Degrees that couldn't work a checkout at Walmart efficiently... You have a first-world attitude about what people can do with only a High School Diploma.

  • Alex Derus
    Alex Derus8 muaj më parë

    Just stumbled upon this video today, sounds like an awful buying experience. It`s taken months to get a used car from the auction house to the buyer?

  • Terry lethbridge
    Terry lethbridge8 muaj më parë

    i would sell that stock asap and dont make up excuses for them you paid allot of money for it so you should get it asap not whenever they feel like it

  • Cassandra Bragg
    Cassandra Bragg8 muaj më parë

    Is there a follow up video to this one? Thank you

  • Steven Schwartzstein
    Steven Schwartzstein8 muaj më parë

    Your mom and my mom would make a formidable duo.

    ADOENDRA8 muaj më parë

    Two things . 1. cars will be in the future ,just like most items short term disposable items. 2. The TESLA stock will not have any benefits from used cars ;-)

  • SlateFeather
    SlateFeather8 muaj më parë

    "hello yes, this is Elon musk, who are you? what do you mean you're a ALther's mom who wants her son's tesla back? Yes, ma'am sure.

  • Mournstar
    Mournstar8 muaj më parë

    You have a very good attitude towards life. It's hard for people to put first world problems into perspective such as you do.. Besides if everything goes sideways you can always sick your Ma on them.😆👍

  • DeviousWings
    DeviousWings8 muaj më parë

    This looks like a good business venture. Buy used Teslas, fix them, then resell them.

  • Dave Beckley
    Dave Beckley8 muaj më parë

    I'd be willing to bet that your Tesla is taking so long because it is dependent on someone else's Tesla being repaired. Someone else with a defective Tesla needed a loaner while their car was waiting for parts or waiting for the mechanic to finish their training on 'How to work on Teslas but not too quickly'. Get it? They're using your car as a loaner for other Tesla owners! Who knows, had you taken them up on getting a loaner you might have gotten your own car. But that would have just confused the issue when they said your car is done, turn the loaner in. Just a guess.

  • Moffett Field
    Moffett Field8 muaj më parë

    The online purchasing process is terrible. There is no transparency and one does not know how much final cost is until one puts the deposit. My local service location in Santa Clara is the worst auto service experience EVER. Rude staff, long waits and lame excuses why work cannot be done (like the weather for road noise...huh?). They just didn't want to do the work and then later told the mechanic that heard the noise was on vacation. Shady and questionable responses. Love the car, hate the buying process and the service center. The car is a 2016 S/70D with 7k miles and it rattles like covered wagon. Tesla wants $100 to do a diagnostic. What?...It is under warranty. Today, the sunroof area pops and cracks when hitting potholes or large bumps. Sounds like the sunroof is going to shatter.

  • AeTher Little
    AeTher Little8 muaj më parë

    Did you see the kid do the floss

  • Joolz1982
    Joolz19828 muaj më parë

    The mind boggles their customer service and general service is more shocking than I have heard before.

  • Barrios Groupie
    Barrios Groupie8 muaj më parë

    You definitely have that long-term, life is a journey with potentially interesting experiences vibe.

  • Johnny
    Johnny8 muaj më parë

    F**k that. Guess I’m drive petro for a while longer. I’ll check back in 10 years.

  • Michael Corey
    Michael Corey8 muaj më parë

    But EVs don't need maintenance!

  • AlwaysReason
    AlwaysReason8 muaj më parë

    This has got to be the nicest guy on the planet. Luckily for us, he's staying on the planet, because his used Space-X rocket isn't coming either.

  • Eric Christian
    Eric Christian8 muaj më parë

    HOLY SHIT 😂 Rich at 5:24 that's the Honda / Volvo of Lisle, IL!! That's my stompin' grounds! Western suburbs of Chicago right off of Interstate 88 Never thought in a million years of see that on a high profile ALthers video - especially considering you're located up on the east coast! Small world!

  • Unknow0059
    Unknow00598 muaj më parë

    13:00 hahahah, free water.

  • Debraval Reyes
    Debraval Reyes8 muaj më parë

    But the hype from the media and all the people is real though. Doesn't matter if the car is good or not. You just gotta trick people into buying one

  • Zed Bot
    Zed Bot8 muaj më parë

    Never buy a car that you havent driven once. If its a new car then atleast test drive exact same model.

  • D Gman
    D Gman8 muaj më parë

    Thanks for this video. Tesla should be ashamed of this process, but I know they aren't. They are an arrogant company, and figures if you don't want it, there is some one else out there who does.

  • Dave Burgie
    Dave Burgie8 muaj më parë

    no way in hell I would buy one. stick with my Fords.

  • DeluxeMC
    DeluxeMC8 muaj më parë

    Your nose is huge

  • AshS
    AshS9 muaj më parë

    Great investigative work!

  • John Hargenrader
    John Hargenrader9 muaj më parë

    Why would anyone pay $70k for a used Tesla? The number of used Teslas waiting months for delivery is an indicator of why Tesla will fail.

  • Unreliable Narrator 66
    Unreliable Narrator 669 muaj më parë

    I bought a uses i3 at a BMW dealer. It was clean, well refurbished (including new wheels & tires) and I took delivery overnight after closing the financing and showing proof of insurance. My wife has been driving it for 9 months now and loves it. It does have ludicrous mode, but if you don't have manhood problems and need a good used EV, i3 is n excellent city car.

  • Kenbomp
    Kenbomp9 muaj më parë

    That's sucks. Though you should call dealership before driving there. Too bad had to go through all that. That's why buying through person rather website might be better over there.no ownership in websites

  • sznn mnt
    sznn mnt9 muaj më parë

    Tesla needs to be shamed they are selling anything over $50,000 it better not be toenail clippings in the damn car I can see that they must be losing money reconditioning the cars for CPO. This losing money should only be temporary moving forward since there will be a lot more cars in there should be more people interested in getting those cars CPO. Right now it’s eight years later, Tesla sold so many cars in that time. There’s a large aftermarket. There Should be a large aftermarket considering EV’s will outlast gas and hybrid vehicles. If an EV has never been in an accident it really should be out on the street!

  • R3D Art Studios
    R3D Art Studios9 muaj më parë

    Were you ever actually‘‘ “able to get the Tesla that they said they were working on? I didn't‘ see an update video after this one and I am super curious how this story ends.

  • meep
    meep9 muaj më parë

    Your wife gets your Model S detailed at a gas station and you're criticizing the quality of people at Tesla?

  • Spencer Emile
    Spencer Emile9 muaj më parë

    So never buy a used Tesla, got it. Thanks for the videos.

  • terrance l1
    terrance l19 muaj më parë

    Just because you make the worlds best ev so far doesnt mean you have class.

  • Robert Woolley
    Robert Woolley9 muaj më parë

    Your Mum is great...

  • Alan H.
    Alan H.9 muaj më parë

    You do have amazing patience contrary to what you said. This is the 3rd video I've watched of your buying experience, and you still don't have the car, or know when you will. As I said in your previous video, I would never buy a Tesla. I honestly don't understand how anyone watching YT on the topic would ever take a chance of even buying a new one, as they typically have issues upon delivery also. I am now going to try and find the next installment of this saga, to see if you ever get your car. I hope it's only one more video, as this is getting me angrier than it's getting you.

  • FoolishInTheEnd
    FoolishInTheEnd9 muaj më parë

    You my friend are an awesome individual. Not to mention smart, considerate, and an upstanding citizen. I would have lost my patience and started screaming at them

  • Paul p
    Paul p9 muaj më parë

    Yeah high school diploma has nothing to do with it, there are plenty of people with that, that make well well over a hundred grand a year........ they own businesses homes have damn good jobs and have familys....... and not to mention have some of the best skills in the world ....... no need to pay hundreds of thousands of dollars to go to school to sit your dumb ass in tesla showroom, or anywhere else for that matter....

  • мσнѕєи αвDυllαн
    мσнѕєи αвDυllαн9 muaj më parë

    Why won’t you just buy a car for $2000 instead of 8000 or 9000 they does the same shit wheels and tires 🧐

  • David Warner
    David Warner9 muaj më parë

    If you weren't a video producer, I imagine your experience could actually be worse. The probably only took 'any' notice of you because your somewhat famous.

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